Warning... don't buy an Ipod (If you have Windows)
For the past week or so I've been going in circles through the support pages in order to salvage my 20g Ipod. After a while of that, I discovered the discussion area where I realized it seems EVERYONE is having the same issue that troubleshooting just doesn't fix.
I read through most of the topics and it seems that the ipod will work fine for a few months (just after the 90 warranty has expired) and then become almost assuredly unfixable. I read some posts where people had sent their ipod for repairs twice and sometimes three times. Yet, after spending the $300-$400 just a short time before, now have to participate in the AppleCare plan for $59 OR pay the customer support service individually. If the customer goes out of their way to read all the topics they would learn that purchasing a fire wire card bus kit (between $40-$60)would save them a few headaches in the long run... maybe. Meanwhile, my ipod's system requirements say that both firewire AND USB cards are supported.
I'm just throwing out my opinion, but it seems almost like a Better Business Bureau issue when this many people are having to not only go through the hassle of replacing an expensive item, but paying for it too.
I read through most of the topics and it seems that the ipod will work fine for a few months (just after the 90 warranty has expired) and then become almost assuredly unfixable. I read some posts where people had sent their ipod for repairs twice and sometimes three times. Yet, after spending the $300-$400 just a short time before, now have to participate in the AppleCare plan for $59 OR pay the customer support service individually. If the customer goes out of their way to read all the topics they would learn that purchasing a fire wire card bus kit (between $40-$60)would save them a few headaches in the long run... maybe. Meanwhile, my ipod's system requirements say that both firewire AND USB cards are supported.
I'm just throwing out my opinion, but it seems almost like a Better Business Bureau issue when this many people are having to not only go through the hassle of replacing an expensive item, but paying for it too.
posted by Moira Reed at 11:40 PM
3 Comments:
Wow that sucks! They are delicate.
Go for a Shuffle, they're a lot more hardy.
Apple has had issues like this for the past couple of years. Their ibooks too had (have?) an issues where the motherboard or some other component would die just after the warranty expired.
Check out this video, if you haven't seen it before:
http://www.ipodsdirtysecret.com/"
Well it IS a luxury item.
Right up there with caviar and Crystale.
:oP
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